Member Survey System

The FitWell Member Survey System provides detailed information about your customers’ needs, so you can better target your market and increase profitability. Acquire key market data and improve customer loyalty, satisfaction, competitive positioning and benchmarking. Launch the program immediately with no disruption to daily operations. FitWell Research Staff works with you to create a product ideally suited to your facility's needs. This innovative approach eliminates the vast majority of administration and provides both an automated survey and reporting function. The FitWell Member Survey System can be used by both individual and multiple facility managers.

FitWell can design either Internet or printed surveys to suit your target audience demographics. The fully automated Internet-based survey and reporting system helps you eliminate a great deal of administration time and expense. A more traditional paper-and-pencil version is ideal for those who want to conduct the program manually or with demographics largely offline. FitWell then aggregates your survey data, presenting your results as an easy-to-read report. Access your reports at any time, online, in weekly, daily or even hourly increments.